If you don’t see the file extension (.inf):
In File Explorer, select View on the menu bar.Īnother way to install the printer driver.User Guide – PDF file (opens in a new browser tab).Īnother way to install this printer driver: Connect the “Device” to a PC using a USB cable and then power on the “Device”. Automatic installation of the device driver will appear to start and then fail, displaying the message “Device driver software was not successfully installed”. The “Device” should be listed under “Other devices”. Right-click “Device” and select “Update Device Software…”. When the “Update Device Software” screen is displayed, select “Browse my computer for driver software”. Browse to the folder containing the driver files (extracted archive downloaded from the website) and click “OK”.
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